Preny Purchase Policy

To ensure customer rights, Preny has a clear purchase policy and a 24/7 customer support team. Upon receiving inquiries, consultation requests, or online service registrations, we will promptly contact you via phone or email to provide detailed information. Preny currently offers subscription plans of 1 month, 3 months, 6 months, and 12 months.

Payment Methods: Bank Transfer or VNPAY

Customers can make payments via bank transfer, at any bank branch, ATM, or through VNPAY for Preny chatbot services.

Once the transaction is successfully confirmed, your account will be upgraded within just 5 minutes.

Preny Service Payment Account:

Bank: Techcombank - Vietnam Technological and Commercial Joint Stock Bank

Account Name: CONG TY TNHH MTV NDN

Account Number: 19134852563017

Service Activation Time

Once your payment is confirmed, Preny will activate the service within 5 minutes, provided the correct transfer details are used.

Recurring Payment Policy

The system will send an email notification at least 3 days before the due date. If payment is not made on time, the service will be temporarily suspended until the customer renews the subscription.

Refund Policy

Preny does not offer refunds, as it operates on a subscription-based model. However, our customer support team provides 1:1 consultation and guidance before you purchase a plan.

Thank you for trusting and using AI Chatbot Preny!